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| Complaint Cell |
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| If you are dissatisfied with any of our service or product, please raise a complaint here. |
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| You may also call us! |
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| For Local Callers Dial @ 16221 at our 24 Hour Call Center |
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| For Overseas Callers Dial @ +880 2 8852233. |
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| However, you can mail us at the below addresses. |
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| Mailing Address: |
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Head Of Service Quality
BRAC Bank Limited
1 Gulshan Avenue
Gulshan -1
Dhaka 1212 |
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| For further assistance, please contact with the below persons during working hours of 10am-6pm on Sundays to Thursdays. |
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24 Hour Call Center 16221
For Overseas Callers +880 2 8852233