Help Us

SERVE YOU BETTER

We are here to Make Banking More Comfortable for You.

Subject * Name * Contact No / Mobile No * Email Address * Are you an existing BRAC Bank Customer? Yes No Account Number / Credit Card Number Details of Complaint / Query / Suggestion *

* Required field to submit the email

Please answer the question

BRAC Bank Corporate Office

Address

BRAC Bank Limited
Anik Tower
220/B, Tejgaon Gulshan Link Road
Tejgaon, Dhaka 1208

E-mail

[email protected]

Phone

8801301-32, 8801311, 8801321

Fax

+880-2-986 0395

24 Hour Call Center: 16221

For Overseas Callers:
+0088 02 55668055-6, +0088 09611223344

Customer Service & Complaint Management Cell.

Members of Service Quality & Complaint Management Cell: [email protected]

Members of Central Customer Service & Complaint Management Cell

Name	Designation	Email	Phone No.
Mr. Ali Talukder	Head of Branch Governance	[email protected]	+88 02 988 4292, +88 02 8801301-32, Ext: 56296
Fardina Hafiz	Head of Customer experience	[email protected]	+88 02 988 4292, +88 02 8801301-32, Ext-56439

Officials Attached with Service Quaity & Complaint Management Cell

Name	Designation	Email	Phone No.
Tasmin Islam	Manager, Customer Experience	[email protected]	+8801616616221
Mehenaz Akter	Associate Manager, Customer Experience	[email protected]	+8801616616221

Government Securities Investment Window

To know about yield on Treasury Bills/Bonds, available investment options, process of investment, open investment account with central bank (named as Business Participant (BP) ID) and to purchase/sell Government Treasury Bills and Bonds:

Name	Email
Fouzia Rahman	[email protected]
Lailun Nahar Tonny	[email protected]
-	[email protected]

To get clarification on discount/coupon income/ maturity value deposited in investor's account, any financial transaction related to this investment and reconciliation of securities account if any such requirement arises:

Name	Email
Abu Bakar Siddique	[email protected]
Nurul Amin	[email protected]

Only for queries related to investment In government securities:

Telephone: +88028801255-60

ForEx Rates

Thu, Jan 14, 2021 10:42 AM

Currency	Buying	Selling
USD	83.95	84.95
EUR	101.1949	104.4314
GBP	113.6717	116.9184

View complete list