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BRAC Bank Corporate Office


BRAC Bank Limited
Anik Tower
220/B, Tejgaon Gulshan Link Road
Tejgaon, Dhaka 1208


[email protected]


+88 02 8801301-32; 09677551001-31;


+88 02 222298910

24 Hour Call Center: 16221

For Overseas Callers:
+0088 02 55668055-6, +0088 09611223344

Customer Service & Complaint Management Cell.

Members of Service Quality & Complaint Management Cell: [email protected]
Members of Central Customer Service & Complaint Management Cell
Name Designation Email Phone No.
Mr. Ali Talukder Head of Branch Governance [email protected] +88 02 988 4292, +88 02 8801301-32, Ext: 56296
Fardina Hafiz Head of Customer experience [email protected] +88 02 988 4292, +88 02 8801301-32, Ext-56439
Officials Attached with Service Quaity & Complaint Management Cell
Name Designation Email Phone No. Available Hours
Tasmin Islam Manager, Customer Experience [email protected] +8801616616221 10 AM – 6 PM
Mehenaz Akter Associate Manager, Customer Experience [email protected] +8801616616221 10 AM – 6 PM

Government Securities Investment Window

To know about yield on Treasury Bills/Bonds, available investment options, process of investment, open investment account with central bank (named as Business Participant (BP) ID) and to purchase/sell Government Treasury Bills and Bonds:

Name Email
Fouzia Rahman [email protected]
Lailun Nahar Tonny [email protected]
- [email protected]

To get clarification on discount/coupon income/ maturity value deposited in investor's account, any financial transaction related to this investment and reconciliation of securities account if any such requirement arises:

Name Email
Abu Bakar Siddique [email protected]
Nurul Amin [email protected]

Only for queries related to investment In government securities:

Telephone: +88028801255-60

ForEx Rates

Thu, Jun 17, 2021 9:59 AM

Currency Buying Selling
USD 83.9500 84.9500
EUR 100.0084 103.2435
GBP 116.7735 119.9985
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