1. What can Visa Concierge help with? - The Visa Concierge is available 24/7, 365 days. Travel, dining, or entertainment requests are the most popular.
2. Is Visa Concierge free to use? - Yes, Visa Concierge is free for BRAC BANK Visa Infinite credit card, BRAC Bank Visa Signature Credit Card and BRAC Bank Visa Signature Debit Card. However, customer will require to pay for third-party services or purchase items, such as dinners, hotels, and other consumables.
3. How does Visa use data? - Visa will never share customer’s data with third parties except to facilitate the provision of the requested service. More information on Visa's Privacy Notice is available here.
4. How to access Visa Concierge Chat on all Third-Party Chats? 5. How long does it take Visa Concierge to respond? - Once a request is placed with Visa Concierge, customers will receive an immediate notification informing that request has been received. Visa Concierge typically respond within 48 hours.
6. Is there a limit to the number of requests customers can place with Visa Concierge Team? - No there is no limit, customers can place as many requests as they wish.
7. What are the benefits of using Visa Concierge? - Visa Concierge is a 24/7 digital personal assistant and lifestyle guide, allowing customers to access extraordinary experiences each and everyday through a curated range of services, amenities and exclusive privileges. Customers can now make the most of:
- Built to suit local preferences and needs
- Seamless reservations for dining and travel activities
- Recommendations for local activities and attractions
- Virtual events and outdoor experiences
- Assistance across healthcare, business and lifestyle services and much more
8. Where can customers find out more information? - BRAC BANK Visa Infinite and BRAC Bank Visa Signature customers are requested to visit the Visa Concierge website to register at Visa Concierge.
|
