Frequently Asked Questions (FAQs)
1. What is the Mastercard x hoichoi offer?
BRAC Bank Mastercard debit, credit or prepaid cardholders in Bangladesh can enjoy an exclusive 10% discount on hoichoi subscription purchases during the campaign period.
2. What is the campaign period?
The offer is valid from 10 September 2026 to 31 October 2026.
3. Who is eligible for the offer?
The offer is available to BRAC Bank cardholders with an eligible Mastercard credit, debit, or prepaid card issued in Bangladesh.
4. What is the discount offered?
BRAC Bank Mastercard cardholders will receive a flat 10% discount on qualifying hoichoi subscription purchases.
5. How can cardholders avail the offer?
BRAC Bank cardholders need to select an hoichoi subscription plan and complete the payment using an eligible BRAC Bank Mastercard during the campaign period. The applicable discount will be reflected as part of the payment process.
6. Where can the offer be availed?
The offer can be availed on hoichoi subscription purchases through the designated online payment journey during the campaign period.
7. Is a promo code required to avail the discount?
No promo code is required. Cardholders simply need to use an eligible BRAC Bank Mastercard to complete the transaction, subject to the applicable payment process.
8. Is the offer applicable with other promotions or discounts?
The offer cannot be combined with any other promotional offer, coupon, or discount unless otherwise specified by hoichoi.
9. What happens if a transaction is cancelled or refunded?
Any cancellation, refund, or subscription-related request will be governed by hoichoi's applicable policies and terms and conditions.
10. What should a cardholder do if the discount is not applied?
Cardholders should first ensure that an eligible BRAC Bank Mastercard issued in Bangladesh is being used and that the transaction is completed within the campaign period. For subscription- or payment-related assistance, BRAC Bank cardholders may contact hoichoi through its designated customer support channels.
11. Are there any additional terms and conditions?
Yes. The offer is subject to the applicable terms and conditions of Mastercard, hoichoi, BRAC Bank, and the payment service provider. Mastercard and hoichoi reserve the right to modify, suspend, or discontinue the offer in accordance with applicable terms and regulations.
