Terms and conditions
  • With this Redeem with Reward (RwR) programme, cardholder will be able to redeem earned credit/debit card reward points against “annual fee” or "any type of retail transaction (POS and e-commerce) made with the card within last 60 days".
  • The redemption value of 1 reward point will be Tk. 0.30.
  • Reward point assignment:
    • Classic, Gold and Platinum credit cardholders will earn 1 reward point for every Tk 50/ USD 1 spent on purchases (POS and e-commerce).
    • Signature credit cardholders will earn 2 reward points for every Tk 50/ USD 1 spent on purchases (POS/e-commerce).
    • TARA Platinum credit cardholders will earn double reward points for purchases made on every Tuesday.
    • All debit cardholders will earn 1 reward point for every Tk 100/ USD 1 spent on purchases.
  • Reward redemption will be processed within 2-3 working days.
  • Reward points are also earned on transactions done with supplementary cards (if any) but only primary cardholder can redeem reward points.
  • For a transaction to be redeemable, the transaction value must be less than or equal to the available reward redemption value.
  • With the implementation of the new reward programme, the 10,000 bonus reward points offer on card anniversary for Signature credit cardholders will be discontinued.
  • Only posted transactions will be considered for redemption.
  • Computation of reward points as may be done by Bank under the programme shall be final, conclusive and binding on the cardholder and shall not be liable to any dispute.
  • Redemption of the reward points is voluntary.
  • Bank reserves the right, at any time and without prior notice to the cardholder, to add, alter, modify, change or vary all or in part, or withdraw altogether the reward programme.
  • Cardholders shall not be eligible to earn reward points towards transactions involving cash withdrawal transactions, card cheque transactions, EMI facilities and any other kind of fees/charges that may be applicable on the card such as but not limited to any card fee, balance transfer fee, cash advance fee, charges for dishonored cheques, financial charges, delinquency charges, late payment charges, service charge and any other fee/charge that may be levied by the Bank from time to time.
  • Bank reserves the right to nullify the reward points earned by the cardholder in case of Bank induced closure of the Card Account or the termination/cancellation of the card or the termination/cancellation of the reward programme.
  • With the implementation of this new programme, existing reward catalogue will be discontinued.
  • For RFCD and ERQ USD billing credit cards, redeemable transaction/s will be multiplied with USD-BDT conversion rate (TT OD selling rate for that particular date). Then 1 Point= Tk.0.30 wise redemption process will be completed. For example: A cardholder wants to redeem reward points for a transaction of amount USD 5. Let’s consider USD-BDT TT OD selling rate for that particular date is USD 1 = TK. 87.40. Then that USD 5 transaction will be converted into TK. (5 X 87.40) = TK. 437 and 1457 Reward Points (1 Point= Tk.0.30) will be required to redeem this USD 5 transaction.