BRAC Bank provides various of Alternate Delivery Channels like ATM, Debit Card, Mobile Banking, Internet Banking and Cash Management services and many new customer centric products. These products help customers in banking without actually walking into the branch. All the Digital Products will make your banking experience smooth and save time as well as money.

BRAC Bank Mobile a state-of-the-art Mobile Banking application by which registered customers of BRAC Bank Internet Banking can avail banking services from their Smart Phone anytime, anywhere. The aim of this digital financial inclusion initiative is to bring more people into the financial system using the latest technology. This application has state of the art security feature such as two factor authentication using One Time Password (OTP) and e-Signature. The application is compatible with both Android Operating System and iOs and can be downloaded from Google PlayStore as well as AppStore!
Customers can login to BRAC Bank Mobile with their BRAC Bank Internet Banking User ID, Password and One-Time-Password (OTP).

Key Features

The following features will be available in BRAC Bank Mobile application:

  • Fund Transfer to any BRAC Bank Account
  • Mobile Top-up
  • BRAC Bank Credit Card Bill Payment (BDT)
  • Qubee Bill Payment
  • View Account related Information with Balances
  • Loan Account Information
  • View Transaction History
  • Mini Statement
  • Detailed Statement
  • Beneficiary Management
  • SMS Banking Facility

We have 186 branches, over 450 ATMs and 457 SME Unit offices nationwide.
Please call our 24 hours call center 16221 or e-mail us at [email protected]

What is 2FA( Two Facto Authentication) ?

2FA Device is a Two Factor Authentication device, which generates a random OTP (One Time Password) that acts as a second level of authentication. After registering for BRAC Bank Internet Banking, customer will require the 2FA Device whenever customers login to their Internet Banking accounts for secured and
Successful transactions. In these particular and other associated documents we are referring 2FA Device as
"Hardware Token" or "Software Token".2FA is an advanced method of security which requires:

  • Information that one knows (Your PIN & User ID)
  • One Time Password (OTP) from the bank (that is the randomly generated by 2FA Device)

Now, access your BRAC Bank account 24/7 from your PC, laptop, handheld device or cell phone for:

What is [email protected]?

BRAC Bank brings you Instant Money Transfer service, [email protected] Transfer money within seconds to other partner bank(s) from BRAC Bank Internet Banking service 24/7 . This service is powered by NPSB (National Payment Switch Bangladesh).
To log in and experience click here or If you have not enrolled for BRAC Bank Internet Banking please click here to enroll. (Note: please keep the hyperlinks)
If you want to know how to use [email protected], please click here


  • Please use update version of browser
  • Use POP UP Blockers
  • Use a secured website while submitting any sensitive financial information
  • Log off as soon as you finish online banking
  • Regularly change password and PIN
  • Regularly check your Bank, Credit Card and Debit Card Statement, Report if suspicious transactions are found
  • Call you Financial Institutes if you receive any e-mail that request you to enter any security information
  • Call you Financial Institutes if you receive any e-mail that request you to enter any security information
  • Be suspicious of any of these sorts of e-mail and message
  • Take a close look at the hyperlink you are clicking


  • Do not share your User name and Password with anyone
  • Do not leave logging on your online banking facility
  • Do not enter any security information over the Internet
  • Do not save username and password in the browser
  • Do not use the links sent via e-mails and messages to get to any web site
  • Avoid using cyber cafes and other public places for logging on to banking system. If you must then be careful of surroundings, do not store or save username and password in the browser and log out properly

We have 186 branches, over 450 ATMs and 457 SME Unit offices nationwide.
Please call our 24 hours call center 16221 or e-mail us at [email protected]

With BRAC Bank 24-Hour Call Center, managing your accounts are just a call away. Enjoy the convenience of banking anytime, anywhere simply by pressing a few buttons on your phone.

  • Account Detail
  • Balance Query
  • Debit/Credit Card Activation
  • Inter-city Charge Query
  • Credit Cards Bill Payment
  • Cheque Book request
  • Captured ATM cards and Cash Query
  • Query for All Products


Pay Indian Visa Processing Fee online

Indian Visa application Processing Fee can be paid online with any BRAC Bank Debit or Credit Card.
Click on the following link for online VISA application form and payment.

For details please go through the FAQ.

Oxford International School Online Payment

1. What credit and debit cards can I use?

You can use any Visa, MasterCard Credit or Debit Card of any bank. (Local and International)

2. Is it really safe to send my credit/debit card/payment information over the internet?

Yes, it's completely safe. All payment gateway/internet banking are integrated with industry practice security and strictly maintained.

3. Which currency do you support right now?

The payable amount to OIS is stated in Bangladeshi Taka (BDT) on the invoice. You will be able to use any Visa & Mastercard issued in any currency . You will still be able to complete the transaction. However your card issuer bank may charge you an additional currency conversion fee during the transaction (Rate may vary depending on Visa / Mastercard Exchange Rate at that time)

4. Is there any extra charge for online payment?

For payments using VISA / Martercard credit or debit cards, an additional 2% Convenience Fee will be charged on top of your invoice amount. Ex: Invoice amount BDT 1,000 + 2% Bank fee = BDT 1,020 total payable amount.

5. If I sign up for the portal, will I continue to receive my invoices by email when invoices are issued.

Yes, you will receive a copy of invoice every time an invoice is generated.

6. Can I use more than one method of payment for one transaction?

No. You may only use one mode of payment or one card for one transaction. The invoice cannot be split among partial modes of payment.

7. What information do I need to make a payment?

You will need a valid invoice and a valid credit/debit card.

8. How can I confirm that a payment has been made?

After successfully completing the payment you will received an email notification with your payment details from OIS and an acknowledgement from your card

9. How long does it take my online/offline payment to go through?

We process all payments in less than a minute.

10. I forgot my password. What do I do?

You will see a password reset link at login page. Please follow the instructions after you click 'Reset Password'.

11. How do I find my account login details?

You have to contact with OIS Customer Care Office at Main Campus or admission office at other campuses.

12. I'm having trouble signing into my account.

Please contact with OIS Customer Care Office between 8 am to 5 pm at any business day or email with your Student or Parent ID detail at [email protected]

13. Can I make a partial payment or pay more than the total amount due, as an advance?

No. you cannot do so from the web portal by yourself, but if you contact with OIS Accounts Office, they can process this directly. After Accounts Office has confirmed your new

Invoice amount, you will be able to complete payment.

14. Who else has access to my account?

No one but you will have access to your account, unless you choose to share your login information with someone.

15. What browsers support the web portal account?

We support all kinds of modern web browser. You will see a notification at login if the web browser is not supported.

Sylhet City Corporation

1.How I can pay Sylhet City Water Bill/Holding Tax/Trade License/House Building Tax?

To pay bill please download Sylhet Citizen Charter App from Google play store/ Apple app store. By using this app you can payWater Bill/Holding Tax/Trade License/House Building Tax bills.

2.What is Sylhet Citizen Charter App ?

Sylhet Citizen Charter is an android, iOS and web based application for the citizen of Sylhet City Corporation. The main objective of the application is to provide different services to the citizens of Sylhet City Corporation on 24x7 basis. Sylhet Citizen Charter introduces automation and implementation of integrated services with Revenue Assurance System (automated Billing System) of SCC to provide ease of making bill payment, holding tax payment, checking bill status, adding different services, raising complaints for citizens of SCC.

3. How to download the app ?

Simply look for "Sylhet Citizen Charter" application in Play Store or iTunes to download the app or you can log into to browse the app.

4. Can anyone use Sylhet Citizen Charter App ?

This app is developed only for the citizen of Sylhet City Corporation. The clients of SCC from Bangladesh or overseas can use this app to make payments to SCC.

5. What can I do with this app?

If you are a citizen of SCC, you can pay your water bill, holding tax, trade license fee (upcoming feature), and rent of SCC shops/billboards (upcoming feature), apply for new services, raise your complaints through this app.

6. How can I pay my water bill through this App ?

To pay your water bill -

  • Log in to your account with your user name and password
  • Tap on "Pay Now"
  • Type your bill number
  • Tap on "Search". You will be able to see your bill
  • Click on "Pay". You will be redirected to the page of BRAC Bank
  • Click on "Submit".

7. How can I pay my holding tax through this App ?

To pay your holding tax -

  • Log in to your account with your user name and password
  • Tap on "Pay Now"
  • Select "Holding Tax"
  • Type your bill number
  • Tap on "Search". You will be able to see your bill
  • Click on "Pay". You will be redirected to the page of BRAC Bank
  • Click on "Submit.

Get your Train Tickets online!!

From now on, no more waiting in long queues ! You can buy train tickets from the convenience of your home using BRAC Bank Debit & Credit Cards.

To buy train tickets, click here.

To Know more, please see the FAQ

VISA Offer

With your BRAC Bank Visa Credit or Debit Card and enjoy exciting Offers & Discounts on your online shopping! This offer is applicable for any BRAC Bank VISA Credit or Debit Card. For more information click

Privacy Policy Important Security Message

For any banking needs please call 24 Hour Call Center 16221 or email us at [email protected]
We will soon be in touch with you.


  • Instant Account Balance & Mini Statement
  • Fixed Deposit Maturity Alarm
  • High Value Transaction Alert
  • Account status change alert
  • Welcome alert (for account opening)
  • Payment (loan) failure alert
  • Cheque clearing failure alert
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