BANK SMART

BRAC Bank provides various of Alternate Delivery Channels like ATM, Debit Card, Mobile Banking, Internet Banking and Cash Management services and many new customer centric products. These products help customers in banking without actually walking into the branch. All the Digital Products will make your banking experience smooth and save time as well as money.

BRAC Bank Mobile a state-of-the-art Mobile Banking application by which registered customers of BRAC Bank Internet Banking can avail banking services from their Smart Phone anytime, anywhere. The aim of this digital financial inclusion initiative is to bring more people into the financial system using the latest technology. This application has state of the art security feature such as two factor authentication using One Time Password (OTP) and e-Signature. The application is compatible with both Android Operating System and iOs and can be downloaded from Google PlayStore as well as AppStore!
Customers can login to BRAC Bank Mobile with their BRAC Bank Internet Banking User ID, Password and One-Time-Password (OTP).

Key Features

The following features will be available in BRAC Bank Mobile application:

  • Fund Transfer to any BRAC Bank Account
  • Mobile Top-up
  • BRAC Bank Credit Card Bill Payment (BDT)
  • Qubee Bill Payment
  • View Account related Information with Balances
  • Loan Account Information
  • View Transaction History
  • Mini Statement
  • Detailed Statement
  • Beneficiary Management
  • SMS Banking Facility


We have 186 branches, over 450 ATMs and 457 SME Unit offices nationwide.
Enquiry
Please call our 24 hours call center 16221 or e-mail us at [email protected]


What is 2FA( Two Factor Authentication) ?

2FA Device is a Two Factor Authentication device, which generates a random OTP (One Time Password) that acts as a second level of authentication. After registering for BRAC Bank Internet Banking, customer will require the 2FA Device whenever customers login to their Internet Banking accounts for secured and
Successful transactions. In these particular and other associated documents we are referring 2FA Device as
"Hardware Token" or "Software Token".2FA is an advanced method of security which requires:

  • Information that one knows (Your PIN & User ID)
  • One Time Password (OTP) from the bank (that is the randomly generated by 2FA Device)

Now, access your BRAC Bank account 24/7 from your PC, laptop, handheld device or cell phone for:

What is [email protected]?

BRAC Bank brings you Instant Money Transfer service, [email protected] Transfer money within seconds to other partner bank(s) from BRAC Bank Internet Banking service 24/7 . This service is powered by NPSB (National Payment Switch Bangladesh).
To log in and experience click here or If you have not enrolled for BRAC Bank Internet Banking please click here to enroll. (Note: please keep the hyperlinks)
If you want to know how to use [email protected], please click here

Do’s

  • Please use update version of browser
  • Use POP UP Blockers
  • Use a secured website while submitting any sensitive financial information
  • Log off as soon as you finish online banking
  • Regularly change password and PIN
  • Regularly check your Bank, Credit Card and Debit Card Statement, Report if suspicious transactions are found
  • Call you Financial Institutes if you receive any e-mail that request you to enter any security information
  • Call you Financial Institutes if you receive any e-mail that request you to enter any security information
  • Be suspicious of any of these sorts of e-mail and message
  • Take a close look at the hyperlink you are clicking

Don’ts

  • Do not share your User name and Password with anyone
  • Do not leave logging on your online banking facility
  • Do not enter any security information over the Internet
  • Do not save username and password in the browser
  • Do not use the links sent via e-mails and messages to get to any web site
  • Avoid using cyber cafes and other public places for logging on to banking system. If you must then be careful of surroundings, do not store or save username and password in the browser and log out properly


We have 186 branches, over 450 ATMs and 457 SME Unit offices nationwide.
Enquiry
Please call our 24 hours call center 16221 or e-mail us at [email protected]

With BRAC Bank 24-Hour Call Center, managing your accounts are just a call away. Enjoy the convenience of banking anytime, anywhere simply by pressing a few buttons on your phone.

  • Account Detail
  • Balance Query
  • Debit/Credit Card Activation
  • Inter-city Charge Query
  • Credit Cards Bill Payment
  • Cheque Book request
  • Captured ATM cards and Cash Query
  • Query for All Products



FAQ - Carnival Internet Campaign 2019

Q1: What is the offer?

All BRAC Bank cardholders will get the below privilege while taking new internet connection from Carnival Internet

  • 50% discount on installation charge
  • 10% discount on monthly bill for first 6 months
  • 30 Mbps package at special lifetime monthly rate ৳ 1,999
Package Speed Discount Regular Price Offer Price Effective Period
Installation - 50% ৳ 1,500 ৳ 750 One-time
Pronto 20 Mbps 10% ৳ 1,599/month ৳ 1,440/month First 6 months
Presto 30 Mbps ৳ 600 ৳ 2,599/month ৳ 1,999/month Lifetime
Primo 40 Mbps 10% ৳ 3,599/month ৳ 3,240/month First 6 months

Who can avail the offer?

All BRAC Bank Debit and Credit cardholders can avail the offer.

How to avail the offer?

BRAC Bank Cardholders should visit www.carnival.com.bd/brac-bank to fill up a form with these fields - a. preferred package; b. name; c. phone; and d, address. A representative from Carnival will communicate and guide throughout payment the process. Then Carnival team will reach customer’s desired address and complete installation in 72 hours.

How long the offer is valid?

Campaign valid till 31 December 2019.

I have already filled up the form at www.carnival.com.bd/brac-bank, when will I get my internet connection?

An agent from Carnival will call within 24 hours and guide you through the payment process after submitting the form at prescribed link. Once payment is complete, carnival team will visit cardholder’s address and complete installation within 72 hours.

What are the available internet package and price?

Package Speed Discount Regular Price Offer Price Effective Period
Installation - 50% ৳ 1,500 ৳ 750 One-time
Pronto 20 Mbps 10% ৳ 1,599/month ৳ 1,440/month First 6 months
Presto 30 Mbps ৳ 600 ৳ 2,599/month ৳ 1,999/month Lifetime
Primo 40 Mbps 10% ৳ 3,599/month ৳ 3,240/month First 6 months

What is the installation charge?

Regular installation charge is ৳ 1,500. As per the offer, the charge becomes ৳ 750 after 50% discount.

What is the coverage area?

Dhaka, Chittagong, Sylhet, Comilla, and Mymensingh. For details visit: www.carnival.com.bd/coverage-area

I do not live within the coverage area, can I avail the offer?

The installation address must be in the coverage area.

Is the offer applicable for both POS and E-commerce transactions?

No, it’s only applicable for E-commerce transactions. This will be an online based offer which will be available on the website www.carnival.com.bd/brac-bank

Where do I contact for customer service and refund related issues?

Customer can contact Carnival Internet for these issues 24x7 at phone: 09612363693 or email: [email protected]

Will I get 10% discount on 30 Mbps package also?

No, 10% discount is not applicable as monthly ৳ 600 is already discounted in this package.

If carnival has any other offer, can I avail both at a time?

No, more than one offer will not be applicable in the same package.

Are supplementary cardholder eligible for the offer?

Yes, both the Primary & Supplementary cardholders are eligible for the offer.

FAQ - Gozayaan 15% Discount Campaign

Offer Related

What is the offer?

Enjoy 15% discount on base fare while purchasing air tickets from available flights originated from Dhaka at www.gozayaan.com by using your any BRAC Bank debit or credit Cards.

Who can avail the offer?

All BRAC Bank Debit and Credit cardholders.

How long is the offer valid till?

14 April 2019.

Is the offer is applicable on gross fare?

No, discount is only on base fare.

Is there any maximum limit on discount amount?

No, there is no capping or limit on the calculated discount.

Can I purchase air tickets of any routes?

Cardholder can purchase air tickets from only available flights on www.gozayaan.com. But discount applicable on Dhaka originating flight only.

Can avail any other discount offer on top of this offer?

No, only one offer can be availed at a time.

When will the discount amount be credited to cardholders?

Customer can see the discount calculated amount readily on Gozayaan website. When BRAC Bank card’s first six digits are selected while payment, cardholder will automatically enjoy the discounted fare.

Can pay both in POS machine or online?

If the user selects the BRAC Bank card, then they have to select their first ‘six digits’ of their card from the drop down menu. In the payment page, the customer will find those ‘six digits’ already populated in card number field. He/she just needs to provide remaining ‘ten digits’ (after first ‘six digits) of his/her card number.

Partner Related

Where do I contact for Service Delivery, Refund and Exchange related issues?

These are as per the rules and regulation of www.gozayaan.com, for any such issues cardholders has to contact Gozayaan at +8809612333555 or [email protected]

Is there any EMI facility?

No, there isn’t.

Card Related

Can I avail the offer using debit card?

Yes, you can.

Can I avail the offer using prepaid card?

No, you can’t.

Can I avail the offer using supplementary card?

Yes, you can.

How many times I can avail the offer?

There is no limit.

Screenshots

Step 1: Chose BRAC Bank from the Payment option to pay using BRAC Bank card

Step 2: From the drop down, please select first 6 digit of your BRAC Bank debit or credit card

Step 3: First six digit of your BRAC Bank card is already populated in the payment page, please insert remaining ‘ten digits’ of your card and complete the transaction.

FAQ - Bagdoom 10% Discount Campaign

Offer Related

What is the offer?

Enjoy 10% discount up to BDT 1,000 per transaction on any available product except ‘Daily Needs’ & ‘Global’ category when they purchase online from bagdoom.com

Who can avail the offer?

Any BRAC Bank Debit or Credit cardholder.

How long is the offer valid till?

15 April 2019.

Is the offer is applicable on gross fare?

No, discount is only on base fare.

Is there any maximum limit on discount amount?

Answer: Yes, maximum discount is BDT 1,000 per transaction

Can I avail this offer in any product or service?

Answer: No, offer is applicable EXCEPT ‘Daily Needs’ & ‘Global’ Category at bagdoom.com

Can I avail any other discount offer on top of this offer?

Answer: No, only one offer can be availed at a time.

When will the discount amount be credited to cardholders?

Answer: When the cardholder selects BRAC Bank card in the payment method, the amount will be automatically discounted and the cardholder will have to pay the discounted amount.

Can pay both in POS machine or online?

Answer: No, the offer is only valid when you pay online.

Partner Related

Where do I contact for Service Delivery, Refund and Exchange related issues?

Answer: These are as per the rules and regulation of bagdoom.com, for any such issues cardholders has to contact +88 096 06771155 or [email protected]

Is there any EMI facility?

Answer: No, there isn’t.

Card Related

Can I avail the offer using debit card?

Answer: Yes, you can.

Can I avail the offer using prepaid card?

Answer: No, you can’t.

Can I avail the offer using supplementary card?

Answer: Yes, you can.

How many times I can avail the offer?

Answer: There is no limit.

IVAC

Pay Indian Visa Processing Fee online

Indian Visa application Processing Fee can be paid online with any BRAC Bank Debit or Credit Card.
Click on the following link for online VISA application form and payment. http://payment.ivacbd.com

For details please go through the FAQ.

Oxford International School Online Payment

1. What credit and debit cards can I use?

You can use any Visa, MasterCard Credit or Debit Card of any bank. (Local and International)

2. Is it really safe to send my credit/debit card/payment information over the internet?

Yes, it's completely safe. All payment gateway/internet banking are integrated with industry practice security and strictly maintained.

3. Which currency do you support right now?

The payable amount to OIS is stated in Bangladeshi Taka (BDT) on the invoice. You will be able to use any Visa & Mastercard issued in any currency . You will still be able to complete the transaction. However your card issuer bank may charge you an additional currency conversion fee during the transaction (Rate may vary depending on Visa / Mastercard Exchange Rate at that time)

4. Is there any extra charge for online payment?

For payments using VISA / Martercard credit or debit cards, an additional 2% Convenience Fee will be charged on top of your invoice amount. Ex: Invoice amount BDT 1,000 + 2% Bank fee = BDT 1,020 total payable amount.

5. If I sign up for the portal, will I continue to receive my invoices by email when invoices are issued.

Yes, you will receive a copy of invoice every time an invoice is generated.

6. Can I use more than one method of payment for one transaction?

No. You may only use one mode of payment or one card for one transaction. The invoice cannot be split among partial modes of payment.

7. What information do I need to make a payment?

You will need a valid invoice and a valid credit/debit card.

8. How can I confirm that a payment has been made?

After successfully completing the payment you will received an email notification with your payment details from OIS and an acknowledgement from your card

9. How long does it take my online/offline payment to go through?

We process all payments in less than a minute.

10. I forgot my password. What do I do?

You will see a password reset link at login page. Please follow the instructions after you click 'Reset Password'.

11. How do I find my account login details?

You have to contact with OIS Customer Care Office at Main Campus or admission office at other campuses.

12. I'm having trouble signing into my account.

Please contact with OIS Customer Care Office between 8 am to 5 pm at any business day or email with your Student or Parent ID detail at [email protected]

13. Can I make a partial payment or pay more than the total amount due, as an advance?

No. you cannot do so from the web portal by yourself, but if you contact with OIS Accounts Office, they can process this directly. After Accounts Office has confirmed your new

Invoice amount, you will be able to complete payment.

14. Who else has access to my account?

No one but you will have access to your account, unless you choose to share your login information with someone.

15. What browsers support the web portal account?

We support all kinds of modern web browser. You will see a notification at login if the web browser is not supported.

Sylhet City Corporation

1.How I can pay Sylhet City Water Bill/Holding Tax/Trade License/House Building Tax?

To pay bill please download Sylhet Citizen Charter App from Google play store/ Apple app store. By using this app you can payWater Bill/Holding Tax/Trade License/House Building Tax bills.

2.What is Sylhet Citizen Charter App ?

Sylhet Citizen Charter is an android, iOS and web based application for the citizen of Sylhet City Corporation. The main objective of the application is to provide different services to the citizens of Sylhet City Corporation on 24x7 basis. Sylhet Citizen Charter introduces automation and implementation of integrated services with Revenue Assurance System (automated Billing System) of SCC to provide ease of making bill payment, holding tax payment, checking bill status, adding different services, raising complaints for citizens of SCC.

3. How to download the app ?

Simply look for "Sylhet Citizen Charter" application in Play Store or iTunes to download the app or you can log into http://revenue.scc.gov.bd/ to browse the app.

4. Can anyone use Sylhet Citizen Charter App ?

This app is developed only for the citizen of Sylhet City Corporation. The clients of SCC from Bangladesh or overseas can use this app to make payments to SCC.

5. What can I do with this app?

If you are a citizen of SCC, you can pay your water bill, holding tax, trade license fee (upcoming feature), and rent of SCC shops/billboards (upcoming feature), apply for new services, raise your complaints through this app.

6. How can I pay my water bill through this App ?

To pay your water bill -

  • Log in to your account with your user name and password
  • Tap on "Pay Now"
  • Type your bill number
  • Tap on "Search". You will be able to see your bill
  • Click on "Pay". You will be redirected to the page of BRAC Bank
  • Click on "Submit".

7. How can I pay my holding tax through this App ?

To pay your holding tax -

  • Log in to your account with your user name and password
  • Tap on "Pay Now"
  • Select "Holding Tax"
  • Type your bill number
  • Tap on "Search". You will be able to see your bill
  • Click on "Pay". You will be redirected to the page of BRAC Bank
  • Click on "Submit.

Get your Train Tickets online!!

From now on, no more waiting in long queues ! You can buy train tickets from the convenience of your home using BRAC Bank Debit & Credit Cards.

To buy train tickets, click here.

To Know more, please see the FAQ

VISA Offer

With your BRAC Bank Visa Credit or Debit Card and enjoy exciting Offers & Discounts on your online shopping! This offer is applicable for any BRAC Bank VISA Credit or Debit Card. For more information click https://www.sslcommerz.com/visa/

Privacy Policy Important Security Message

For any banking needs please call 24 Hour Call Center 16221 or email us at [email protected]
We will soon be in touch with you.

Features

  • Instant Account Balance & Mini Statement
  • Fixed Deposit Maturity Alarm
  • High Value Transaction Alert
  • Account status change alert
  • Welcome alert (for account opening)
  • Payment (loan) failure alert
  • Cheque clearing failure alert
ForEx Rates

Tue, May 21, 2019 9:45 AM

Currency Buying Selling
USD 83.5 84.5
EUR 92.7759 96.8371
GBP 105.9712 110.3477
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